Klevu Oy

Analytics API

  1. Overview
  2. Analytics Services
  3. Analytics API
  4. Issue

Experiencing delay in analytics data submission

Resolved

Dear Customer,

Thank you for your patience and understanding.

We are pleased to inform you that the reported issue was successfully resolved on Sunday evening (08/12/2024). Since then, our team has been closely monitoring the situation, and no further issues have been observed.

Should you have any concerns or require assistance, please feel free to reach out to us.

Regards,
Team Klevu

Investigating

Dear Customer,

We would like to share that we are observing delays in processing the analytics data due to infrastructure challenges.

Please note, that our Search services are working as expected.

We appreciate your patience.

Regards,
Team Klevu