Klevu Oy

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Investigating Performance Degradation: Data Indexing (indexing.ksearchnet.com)

Opgelost

Dear Customer,

The network congestion previously affecting our indexing servers has been resolved. Data processing and syncs have returned to normal operating parameters.

We apologize for any inconvenience this delay may have caused and thank you for your continued support.

Regards,
Team Klevu

Probleem Geïdentificeerd

Dear Customer,

We are currently experiencing network instability affecting indexing.ksearchnet.com. This is resulting in processing slowness for data syncs and catalog updates.

What this means for you:

Product updates, price changes, and stock adjustments may take longer than usual to reflect in search results.

Our engineering team is actively investigating the root cause of the network congestion. We will provide further updates as soon as more information is available. Please follow our status page for live status updates.

Please note that Klevu search services are not impacted and are functioning as expected.

Thank you for your patience.

Regards,
TeamKlevu